Paul Moak Volvo Service Tops the Charts for Customer Satisfaction

The service team at Paul Moak Volvo aims to give each customer a personalized and professional experience. Don’t just take our word for it…customer feedback through official Volvo service surveys reveals that our Volvo customers understand and appreciate how hard we work to make their time in our service department as pleasant and efficient as possible. For the 12-month period through April 30, 2009, Paul Moak Volvo’s survey scores rank the dealership above the Texas North Volvo Market, Southeast Volvo Region, and total U.S. Volvo retailers. Here are just a few of the questions for which Paul Moak Volvo received the highest scores:

· Overall customer satisfaction
· Fixed right first time
· Cleanliness of vehicle when returned
· Recommend dealer for service
· Value of service for price paid
Congratulations to every member of the service staff for a job well done!


Comments are closed.